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Terms of Service

Effective Date: June 15, 2025

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY ACCESSING OR USING THE PLATFORM, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS.

Welcome to Pickle PHD, operated by Dr. Pickle (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, app, and services (collectively, the “Platform”).

By creating an account, accessing, or using the Platform, you agree to be bound by these Terms. You also agree to our Privacy Policy and Refund Policy, each of which is incorporated into these Terms by reference and forms part of your agreement with us. If you do not agree to these Terms, including the incorporated policies, you must not use the Platform.

1. Overview of Service

Pickle PHD is a creative video generation platform powered by artificial intelligence. Users upload content (text, PDFs, links, or videos) to receive entertaining videos performed by fictional animated characters (the “Characters”). These Characters may speak on topics like finance, medicine, law, or wellness, but all outputs are intended solely for entertainment and education.

2. Not Professional Advice - Important Disclaimer

All content generated on the Platform is STRICTLY for entertainment and educational purposes only. Even when Characters appear to give financial, medical, legal, or other professional advice, this advice is not real, not accurate, and not meant to be relied upon under ANY circumstances.

The scripts are generated by third-party AI (DeepSeek AI), and we make no guarantees that the information is factual, helpful, or even safe. The AI may generate content that is entirely fictional, inaccurate, or potentially harmful if acted upon.

You explicitly acknowledge and agree that:

  • You will not interpret any content as professional advice under any circumstances.
  • You will not take action based solely on the content produced by Pickle PHD.
  • You will seek appropriate professional advice for any medical, legal, financial, or other professional matters.
  • We are not responsible for any harm, loss, damage, or consequences (direct or indirect) resulting from reliance on our content.
  • No doctor-patient, attorney-client, financial advisor-client, or any other professional relationship is created through your use of the Platform.

You explicitly acknowledge that the AI technology used is experimental and may produce unexpected, inaccurate, or undesired results.

3. User Eligibility

You must be at least 13 years old to use the Platform. If you are under 18, you must use the “Safe Mode” toggle, which reduces exposure to explicit content.

However, you acknowledge:

  • AI-generated content may still be unpredictable.
  • Some content may include language, humor, or references not suitable for all ages.
  • We are not liable for content that is unintentionally explicit, offensive, or incorrect.

4. Content Filters and AI Limitations

We offer an 18+ content filter. While this limits the generation of explicit language or themes, it does not fully guarantee filtered content. AI sometimes slips.

We are not liable for:

  • Inaccurate, offensive, or unsafe outputs.
  • Any consequences from exposure to such content.

All content is generated using third-party tools and cannot be fully moderated before being displayed.

5. Uploads and Input Content

You may upload PDFs, links, videos, or other prompts to generate videos. By doing so, you represent and warrant that:

  • You own or have all necessary rights, licenses, and permissions to use the uploaded content.
  • Your content does not violate any third-party intellectual property rights, privacy rights, publicity rights, or other legal rights.
  • Your content does not contain any malware, viruses, or malicious code.
  • Your content does not violate any applicable laws or regulations.
  • Your content is not defamatory, obscene, or harmful to minors.

We reserve the right to remove any content that violates these Terms, in our sole discretion and without prior notice.

You agree to comply with all Export Control Laws and will not upload content that is subject to the International Traffic in Arms Regulations (ITAR) or similar regulations.

6. Intellectual Property and Content Ownership

All videos, characters, scripts, and outputs are the intellectual property of Dr. Pickle (Pickle PHD). We grant you a limited, non-exclusive license to:

  • View and download your videos.
  • Share them publicly for personal or educational use.

You may not resell, monetize, or distribute videos commercially unless we explicitly permit it in writing.

We respond to notices of alleged copyright infringement and terminate accounts of repeat infringers in accordance with the Digital Millennium Copyright Act (DMCA).

7. Fees, Subscriptions, and Refunds

  • The chat feature is free within usage limits.
  • Videos are a paid feature, available via one-time purchases or subscriptions.
  • All payments are processed through Stripe. Prices and billing intervals are displayed at checkout.

Our complete Refund Policy is incorporated into these Terms by reference. In summary: if you generate one or more videos using a paid subscription or purchased credits, that purchase or billing period is not eligible for a refund, as such use confirms intentional access to our paid services and incurs direct costs on our behalf. Limited exceptions may apply for duplicate charges, unauthorized transactions, or where required by law.

Overview

This Refund Policy describes the circumstances under which Dr. Pickle (“Pickle PHD,” “we,” “us,” or “our”) may provide refunds for subscriptions, credit packages, and other paid features on the Platform. This policy is incorporated into our Terms of Service by reference and applies to all purchases made through the Platform unless otherwise required by applicable law.

General Policy

Except where mandated by law, all fees paid for access to paid features, including recurring subscriptions and one-time credit purchases, are non-refundable once the associated service has been delivered or consumed. Video generation is a resource-intensive process that incurs direct computational, infrastructure, and third-party API costs at the time of use.

No Refunds After Video Generation

If you create one or more videos using a paid subscription plan or purchased credits, you are not eligible for a refund. Generating a video constitutes meaningful use of the Platform and confirms that you intended to access our paid services. At that point, we have incurred costs on your behalf and allocated resources to fulfill your request.

For purposes of this policy, “video creation” includes any completed or in-progress video generation request initiated under your account while an active paid plan or credit balance is in effect, regardless of whether you download, publish, or retain the resulting output.

  • Subscription plans: If any video is generated during the applicable billing period, that period is not eligible for a refund.
  • Credit packages: If any purchased credits are used to generate a video, the associated purchase is not eligible for a refund.
  • Unused credits or unused subscription time after video generation does not entitle you to a partial or prorated refund.

Limited Exceptions

We may, at our sole discretion, consider a refund only in the following limited circumstances, and only where no video has been generated under the paid plan or credit purchase in question:

  • Duplicate or erroneous charges verified by our payment processor.
  • Unauthorized transactions, subject to investigation and confirmation.
  • Refunds expressly required under applicable consumer protection law in your jurisdiction.

Dissatisfaction with the stylistic quality, tone, or creative output of a generated video does not constitute grounds for a refund once generation has occurred.

Subscription Cancellations

You may cancel a recurring subscription at any time through your account settings. Cancellation stops future billing at the end of the current billing period. Cancellation does not retroactively entitle you to a refund for any period in which video generation occurred, nor for any remaining time in the current billing cycle.

How to Submit a Request

If you believe your situation qualifies under a limited exception above, contact us at [email protected] within fourteen (14) days of the charge. Please include your account email, transaction date, and a description of the issue. We will review your request and respond within a reasonable timeframe. Approval of any refund is not guaranteed and remains at our sole discretion, except where prohibited by law.

8. User Accounts and Data

To use the Platform, you agree to provide accurate and complete registration details. We collect and store:

  • Email and login info
  • Uploaded prompts and content
  • Generated video scripts and usage stats

We use this data to improve the experience. We don't sell or share your personal data with third-party marketers.

9. Your Responsibilities and Restrictions

In addition to previously stated restrictions, you agree not to:

  • Use the Platform for High Risk Activities that could lead to death, personal injury, or environmental damage
  • Attempt to circumvent usage limits or create multiple accounts to simulate a single account
  • Reverse engineer, decompile, or attempt to extract the source code of the Platform
  • Use the Platform for cryptocurrency mining without our explicit written permission
  • Use the Platform in violation of Export Control Laws
  • Process health information subject to HIPAA regulations without an executed Business Associate Agreement

10. Limitation of Liability and Disclaimers

To the fullest extent permitted by applicable law:

  • THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND.
  • We expressly disclaim all warranties, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
  • We make no warranty that the Platform will meet your requirements or be available on an uninterrupted, secure, or error-free basis.
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages.
  • Our total liability for any claims arising from or relating to these Terms or the Platform shall not exceed the amount paid by you (if any) for the service during the twelve (12) months preceding the incident.
  • You acknowledge that the AI technology used is experimental and may produce unexpected or undesired results.

11. Indemnification

You agree to defend, indemnify, and hold harmless Dr. Pickle, its officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your use of the Platform
  • Your reliance on any content generated by the Platform
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you upload or share through the Platform
  • Any misuse or unauthorized use of your account

12. Dispute Resolution and Governing Law

Any dispute arising from these Terms will be governed by California law, excluding its conflict of laws rules. For any dispute not resolved through good faith negotiations:

  • Disputes must be filed within one (1) year of the incident
  • The parties agree to resolve disputes through binding arbitration rather than court proceedings
  • Users waive their right to participate in class action lawsuits
  • Arbitration will be conducted in Santa Clara County, California

This section does not prevent either party from seeking injunctive relief in cases of intellectual property infringement or other urgent legal matters.

13. Service Updates and Discontinuation

We will provide at least 30 days' notice before:

  • Making material changes to the Platform or these Terms
  • Discontinuing any significant feature or functionality
  • Making backwards-incompatible API changes

However, we may make immediate changes required by law or security concerns without prior notice.

14. Changes to These Terms

We reserve the right to modify these Terms at any time, in our sole discretion. We will notify you of any material changes by posting the new Terms on the Platform and updating the “Effective Date” above. Your continued use of the Platform after such changes constitutes your acceptance of the new Terms.

15. Contact

For questions or concerns about these Terms:
[email protected]

By using Pickle PHD, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, including the Privacy Policy and Refund Policy incorporated herein by reference. These Terms, together with the incorporated policies, constitute the entire agreement between you and Dr. Pickle regarding the Platform and supersede all prior agreements. If you do not agree with any part of these Terms or the incorporated policies, you must not use our Platform.